Política de reembolso

Returns Policy

At Boutique Factory LLC, we strive to provide high-quality products and excellent service. Please review our return policy before making a purchase.

No Returns on Opened Products: Due to the nature of our products, we do not accept returns or exchanges on any items that have been opened or used.

Unopened Items: If you wish to return an unopened product, you may do so within 2 days of purchase, provided it is in its original packaging and condition. A receipt or proof of purchase is required.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 2 days of receiving your order. We will assess the issue and may offer a replacement or store credit at our discretion.

Final Sale Items: Certain products, such as clearance or customized items, are final sale and not eligible for return.